Beyond GLBA:

Regulatory and Vendor Risk Management Considerations When Working with Language Access Vendors
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In This Resource, You Will Learn: 

  • Factors affecting financial literacy for individuals with limited-English proficiency
  • The evolving role of the CFPB and how these factors likely impact your business
  • Tips and best practices for serving limited-English proficient (LEP) customers.

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Voiance is the leading provider of phone and video interpretation, connecting companies and customers to interpreters in seconds. Interpreters in large-scale US contact centers complete a 120-hour certification course, three times longer than is typical in the industry.

Voiance offers free online sign-up for phone and video interpretation. Get started cost-free today and pay per-minute when you use the service.

 

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